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Why Choose BBQ Grill Elite?
Learn more about our standards ›Luxury Grills
We curate the industry's most elite brands, focusing purely on high-end engineering and lifetime performance.
Outdoor Kitchens
From high-performance built-in grills to luxury refrigeration, we supply the exact elite hardware your custom outdoor build demands.
Premium Brands
Sourcing world-class grills from premium brands, designed for uncompromising performance and elegance.
Happy Customers
Zero showroom bloat. We pass our logistics savings directly to our elite community.
Expert Support
No call centers. Speak directly to high-end outdoor engineers ready to guide your project.
Frequently Asked Questions
How does freight shipping work for large items?
Because we sell heavy, premium outdoor kitchen equipment, large items are shipped via LTL freight. Once your order ships, you will receive a tracking number. The freight carrier will call you directly to schedule a delivery appointment. Please note that standard freight delivery is "curbside," meaning the driver will lower the pallet to the ground at the end of your driveway.
What should I do if my shipment arrives damaged?
We take great care in packaging, but freight damage can occasionally happen. Please inspect your delivery thoroughly before signing the delivery receipt.If you notice any damage to the boxes or the unit, write "DAMAGED" on the driver's receipt before signing, and take clear photos. Contact us within 24 hours with your order number and photos so we can immediately process a replacement and handle the freight claim for you.
Are these products covered by a warranty?
Yes! BBQ Grill Elite is a fully authorized dealer for every premium brand we carry, meaning your purchase is backed by the complete, original manufacturer's warranty. Because coverage varies, please check the individual product page for the specific warranty details of each brand. If you ever experience a defect or need a replacement part covered under warranty, simply reach out to us with your order number, and our support team will help facilitate the claim with the manufacturer on your behalf.
Do you offer financing options?
We know that building your dream outdoor kitchen is a significant investment. We offer flexible financing options at checkout through Affirm and Shop Pay. This allows you to split your purchase into manageable, predictable payments so you can start grilling sooner.
Do you offer a price match guarantee?
We are committed to offering the most competitive pricing in the industry. If you find an identical item in stock at another authorized dealer for a lower price, please contact us before placing your order. Provide us with the link, and we will do our absolute best to match or beat it.
Do you offer discounts for builders and contractors?
Yes. We frequently partner with home builders, hardscape professionals, and contractors. If you are sourcing equipment for a client build, commercial project, or require volume pricing, please reach out to our dedicated sales team through the contact form below to discuss our B2B Trade Program.
I'm building a custom outdoor kitchen. Can you help me check dimensions?
Absolutely. We know that getting the exact cutout dimensions right is critical for a smooth build. If you have questions about specific grill dimensions, ventilation requirements, or compatibility between different brands for your island, reach out to us using the contact form below. Our outdoor living experts are happy to review your plans and ensure you get the perfect fit.